Plugg Technologies

Staffing Partners
Nearshore Case Study

Overview

Plugg Technologies has established itself as a valuable partner for staffing companies seeking to fulfill their clients’ recruiting needs in Latin America. They specialize in nearshore IT staff augmentation, providing scalable solutions that allow companies to efficiently manage their resources while accessing a diverse pool of talent.

 

Supporting a Staffing Company While Transitioning From Offshore to Nearshore

Case Study 1

Client Profile

Case Details

  • The Challenge: Plugg Technologies supported a staffing company serving six U.S.-based clients as a delivery partner, including a prominent healthcare provider offering patient solutions. The end client had multiple project teams based in Manila, Philippines, but faced challenges with time zone alignment and high attrition rates. They expressed interest in exploring a nearshore solution, specifically in Mexico.
  • The Solution: We began by identifying team requirements for Front-end Development, Salesforce Development, and Quality Assurance (QA). These teams included Team Leads, Mid-level, and Junior resources. Plugg Technologies successfully established these teams in Mexico, leveraging highly skilled local talent.
  • Results: To date, we have implemented four Salesforce teams, one Front-end team, and a large QA team. Additionally, we have added a Network Ops Center (NOC) Manager and a small Business Analysis (BA) team.

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Supporting a Consulting Firm During a Time of Geo-Political Upheaval in Eastern Europe

Case Study 2

Client Profile

Case Details

  • The Challenge: An Eastern European consulting firm needed to quickly relocate operations due to regional conflict.
  • The Solution:  We quickly deployed our recruiting expertise and filled 25 positions in Mexico, allowing them to maintain uninterrupted service to their U.S.-based clients.
  • The Results: Within just 45 days, we placed Full-Stack .NET Developers, QA specialists, Business Analysts, and Project Managers, ensuring the company’s operations continued smoothly despite their challenges.

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A Unique Staffing Opportunity

Case Study 3

Client Profile

Case Details

  • The Challenge: A large retail client sought our help in building a Tech Localization team in Chile and Mexico. This project required professionals with a deep understanding of local slang, linguistic nuances, and dialect-specific phraseology.
  • The Solutions: Plugg Technologies sourced and delivered the right talent, ensuring the client’s localization efforts were perfectly tailored to the native language needs of the region.
  • The Result: Through our extensive network in Latin America, we provided experts with the cultural and linguistic expertise necessary to succeed in this highly specialized role.

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