Peak Performance with Dashboard Redesign for Cyber Insurance Company

Thanks to a meticulous dashboard redesign, Plugg Technologies achieved peak performance for a major cyber insurance company, resolving operational issues and vastly improving user experience and system efficiency.

The Challenge

Difficulties with Managing Cyber Risk Data

 

Issue: A large Insurance company faced operational issues with its dashboard system initially designed for managing large volumes of data for cyber risk assessments and insurance policy management.

Problems: Over time, the system’s performance lagged, the user interface became outdated, and the codebase grew disorganized and complex.

Impact: These issues affected both the user experience and the operational efficiency of this insurance company.

Collaborative Solutions to address hurdles

To address these critical issues, Plugg Technologies worked with Coalition to overhaul the dashboard system. Plugg introduced a skilled front-end developer to spearhead the redevelopment project. The project was structured around several key initiatives:

  1. Rebuilding the User Interface: The front-end team designed a more modern and intuitive UI to enhance the overall user experience.
  2. Organizing the Codebase: By restructuring the existing codebase, the team improved readability and maintainability, which facilitated easier updates and feature additions.
  3. Optimizing System Performance: The system’s performance was improved through efficient coding practices and optimizing load times, resulting in faster access to information.
  4. Technological Integration: Modern frontend technologies (React, Next.js, TypeScript) and rigorous testing (Jest, Cypress) delivered a performant and maintainable UI.
  5. Cross-Functional Collaboration: The front-end developer worked closely with product managers, designers, and backend teams to make sure that all aspects of the dashboard system were aligned with this insurance company’s operational needs and user expectations.

Major results following dashboard redesign

Performance Enhancement: A 20-fold increase in system performance speed.

User Interface Upgrade: The redesigned UI is aesthetically pleasing and more intuitive, significantly improving the user experience.

Codebase Efficiency: The streamlined codebase simplified maintenance, reduced operational costs, and improved onboarding for new developers, facilitating better collaboration across teams.

Operational Benefits: These changes boosted overall productivity and efficiency.

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