Success Story: Hired 20 Virtual Medical Assistants in Monterrey -

Success Story: Hired 20 Virtual Medical Assistants in Monterrey, MX

Hired 20 Virtual Medical Assistants in Monterrey, MX

Client Profile

A fast growing health care IT company was seeking a partner to help it expand into Mexico. Plugg provided an intimate understanding on Monterrey, Mexico based on first hand experience, including office space, talent, budget, hiring process, and even considering certain bus routes.

The client appreciated Plugg’s expertise and Plugg got to work, quickly hiring a team of 20 Virtual Medical Assistants, from sourcing, screening, scheduling, and background checks. With Plugg’s support, this has been a major success story for the client and they are seeking to continue to grow the team in Mexico.

Case Details

Expansion into a New Market: The client, a fast-growing healthcare IT company, needed a reliable partner to help them expand operations into Mexico, a market unfamiliar to them.
Comprehensive Setup Needs: Beyond hiring, the client required support with understanding local office space, talent availability, budgets, and logistical considerations such as bus routes for commuting employees.
Scaling Rapidly: The client needed to quickly build a sizable team of Virtual Medical Assistants to support their growth.

Local Market Expertise: Plugg leveraged first-hand experience in Monterrey, Mexico, to guide the client on office space, talent pools, budget planning, hiring processes, and employee accessibility.
End-to-End Hiring Support: Plugg managed the full recruitment lifecycle, including sourcing, screening, scheduling, and conducting background checks for candidates.
Building a Strong Team: Plugg successfully hired 20 Virtual Medical Assistants, ensuring each hire met the client’s expectations for skills and reliability.

Successful Team Deployment: The 20 Virtual Medical Assistants quickly integrated into the client’s operations, providing essential support for their healthcare IT needs.
Major Milestone Achieved: The expansion into Monterrey was a resounding success, enabling the client to scale effectively in a new market.
Ongoing Growth Potential: The client was so impressed with Plugg’s expertise and results that they are actively seeking to further grow their team in Mexico.