Let’s face it, the IT world is moving at warp speed these days. Companies everywhere are looking for that sweet spot: in order to keep up, they need top talent without breaking the bank. That’s where nearshoring in Latin America comes in. For those looking to grow their teams with affordable and skilled professionals, remote staffing solutions in Latin America offer a unique opportunity. It’s a rapidly growing tech mecca that is quickly establishing itself as the one to watch. If you’re here reading this blog, you probably already know that. But what you may not know is without the right onboarding experience for nearshore hires, cost efficiency goes right out the window with retention.
This is because successfully bringing top talent onto your team isn’t just about finding new hires. It’s so much more than that. It’s about finding a recruiting team that deeply understands Latin America. A recruiting team with a people-first, profit-second philosophy. One with field-level expertise that goes beyond the basics of hiring. One that has mastered the art of nearshore onboarding by embracing the culture.
Enter Plugg (See what we did there?) What sets Plugg Technologies apart is our deep-rooted experience in Latin America (LATAM). We don’t just know the region; we live and breathe it. We’ve got boots on the ground, friends at the corner cafes, and an overall deep understanding of what makes this region tick.
We Walk the Walk and We Talk the Talk (Both Literally and Figuratively)
As you probably can infer by now, many of our team members call LATAM home. This means we’re always in the loop on the latest cultural trends, business practices, and places to find the best talent. This insider knowledge means we can connect you with professionals who not only have the skills you are looking for but also fit right in with your company culture.
We’re not just about geography; we’re about context. Think of us as your LATAM Sherpas. We keep an eye on the political landscape, the economic ups and downs, and the ever-changing tech scene. This allows us to anticipate any bumps in the road and help your new hires seamlessly integrate into your company. But we don’t stop there. We’re like the friendly neighbor who brings over a welcome basket. We stay connected with both you and your new team members, making sure everyone feels comfortable and supported. Our goal? To build a partnership that lasts. With Plugg Technologies, you’re not just getting new hires, you’re getting a whole team dedicated to your success.
It’s All in the Details: Our Tailored Nearshore Onboarding Experience
One big difference you get with Plugg Technologies is that we handle the details. All the details. Aside from us taking care of the nitty-gritty (think background checks, hardware setup, compliance, payroll – all that fun stuff), we have invested in an area that has been mostly overlooked: the relationship with your hire. This is where we really shine – and where our LATAM expertise truly comes into play. We call this our Consultant Care Program.
Let’s back up though. We believe that a strong partnership starts with open communication right from the very first “Hola.” Once our recruiting team finds a potentially great fit for your company, we take every measure to establish excellent communication before the interview process even begins. We want your potential hire to feel informed about your company, further helping us ensure we have found the right match for both parties involved.
This is best reflected by taking a look at some of the reviews left by the consultants we have placed:
Our team serves as the ultimate welcoming committee, supporting a consultant from recruitment through their start date and beyond.
The Importance of Consultant Care in Nearshore Staffing
We’re more than just a staffing company; we’re a cultural bridge.
Our Consultant Care team is made up of Latin American natives currently residing in their home country. And we can’t begin to emphasize enough how having a team who is native to the region, speaks the language, and knows the culture has made all the difference in our operations! It is in these finer details that we’ve witnessed the program’s true benefit. We have made it a priority to create a space where everyone feels welcome, whether they’re from down the street or across the globe.
From the moment they join your team, your new hires are part of our communication channels where they have regular check-ins, get a laugh from the latest joke or meme, and have a place where communication flows freely in both languages. These channels act as that aforementioned bridge between you and your nearshore team, a place to ask questions, clarify cultural nuances, and smooth out any bumps in the road. And it’s not all business here—we like to keep things fun too!
These communication hubs also allow your consultant to connect with their own cultural workforce roots while getting to know yours. A virtual office water cooler, if you will. It’s a mix of the familiar and the new that makes the whole experience more enjoyable and keeps everyone engaged, especially when working remotely. Our Consultant Care team is here to help them navigate your company culture and the wider US culture, ensuring they feel like a natural part of your team.
For the first few weeks, these check-ins are daily. They transition to a weekly and bi-monthly one -on-one basis as the consultant gets fully settled in. Our President, Ruben Santana, also stops by to do the occasional check in, especially with team leaders. The communication never ends here. We keep ourselves updated and engaged with the consultant throughout the life of their contract. This allows us to fully offer our support to both consultant and client alike.
We know that when your team is happy and engaged, they’re also more productive. And that’s a win-win for everyone, including our clients!
Why Plugg’s Nearshore Onboarding Process Matters for Retention
Effective onboarding is directly linked to employee retention, and at Plugg Technologies, we take this seriously. Research shows that 37% of remote organizations identified remote onboarding as a top challenge. And companies with a well-structured onboarding program experience a significantly higher employee retention rate – close to 90% compared to just 30% at organizations without one. Those are compelling statistics!
As you can see, our approach is simple: invest in people, foster open communication, and create a supportive work environment. This philosophy has enabled us to forge strong, enduring relationships with both our clients and our nearshore teams. This commitment to excellence is reflected in our impressive retention rate and consistently renewed client contracts.
Our investment in a comprehensive nearshore onboarding process and a dedicated Consultant Care program truly sets us apart. At Plugg Technologies, we don’t simply onboard your team; we empower them for long-term success and job satisfaction.
Ready to Experience the Plugg Difference?
If you’re considering nearshoring as a strategy to grow your business, Plugg Technologies is here to help. Our deep LATAM expertise, tailored onboarding process, and commitment to open communication make us the superior choice for your nearshore staffing needs.
Contact Plugg Technologies for more information and discover how we can set your nearshore team up for success.
