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The Fastest Way to Build a Scalable 24/7 Call Center

Design 3 14

Clear thinking for leaders building high-performing LATAM engineering teams. Nicaragua is becoming one of Latin America’s best-kept secrets for top tech talent, and CourtMoney’s CEO Joe Helleny went from skeptic to raving fan after building his 24/7 call center there. Learn why this hidden market is gaining serious attention. Nearshore Cafe: Building a 24/7 Nearshore […]

What Smart Money Knows About Latin America

Design 3 13

Clear thinking for leaders building high-performing LATAM engineering teams. Hospitals are going all-in on AI, but the talent just isn’t there to support it yet. We’re diving into that gap today, plus sharing a conversation with KPMG on how the smartest investors are structuring cross-border deals in Brazil and beyond. Nearshore Cafe: Smart Money Is […]

What Remote Work Revealed About Venezuela’s Talent

Design 3 8

This issue focuses on where global delivery models break down and why execution matters more than cost. We look at overlooked talent markets, the shift toward nearshore teams, and why offshore often fails healthtech organizations when delivery pressure is highest. Venezuela’s Talent Paradox and Why Remote Work Exposed It Venezuela has been back in the […]

Cheap Nearshore Teams Cost More

Design 3 9

In this edition we’re cutting through two of the biggest nearshoring myths: that the lowest rate wins, and that success is mostly about geography. This edition focuses on what actually determines results. Are You Optimizing for Rate… or for Results? Hourly rate is the loudest number on a nearshore spreadsheet. It’s also the least predictive […]

The AI Gold Rush: Why Startups Are Hiring in Brazil

Design 3 11

AI engineers in the U.S. now command $250K–$350K a year, often pricing startups out of the market. That’s one reason companies are shifting toward Latin America, where the same budget can fund two highly skilled engineers with strong retention (nearly four years on average in Brazil). A quote from a recent Nearshore Café episode: “For the […]